Return Policy

Due to the nature of our products, we are unable to accept returns or exchanges. All sales are final.

We strongly encourage customers to carefully review all product descriptions, ingredients, usage instructions, and order details prior to completing a purchase. If you have questions about any product before ordering, please contact us and we will be happy to assist you.

In the event that your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery with:

1. Your full name and order number
2. A description of the issue
3. Clear photos of the product and packaging.

Once reviewed, we will determine an appropriate resolution at our discretion, which may include a replacement or store credit where applicable.

Please note that we cannot control and are not responsible for:

Delays caused by shipping carriers, lost or stolen packages marked as delivered, improper storage or handling of products after delivery, or individual skin reactions or sensitivities.

By placing an order with Flower Creek Farm Co., you acknowledge that you have read, understand, and agree to this Return & Refund Policy.